Sammy Chan

Chef Concierge

Grand Hyatt Macau


Sammy is a passionate and a highly organised professional who exudes perseverance. A person who is approachable and humble whom his colleagues admire and respect. He attained his professional career through his determination and hard-work. With over a decade of experience in the hospitality industry both in Hong Kong and Macau, he has an abundance of knowledge to share with his co-workers and help them acheive their future goals.He aims to reach out with communities where the organization can make a difference and become a major role in the society. A go-getter who is ambitious and who is not afraid to reach his goals. A man of few words and a man of action.

Gilbert Kam

Chef Concierge

Legend Palace



Will Yu

Head Concierge

Londoner Macao

1st Sercetary


Serena Zhou

Chef Concierge

The Venetian Macao

2nd Secretary


Edith Lee

Concierge Manager

Hotel Okura Macau

1st Treasurer

Born and educated in Hong Kong. Edith worked as sales clerk in the retail industry after school. She moved to Macau and started as Concierge Guest Service Agent at The Venetian Macau in 2007. Edith moved to the Grand Hyatt Macau in 2009 as a Concierge Supervisor and was later promoted to Concierge Assistant Manager. In 2015, she joined Hotel Okura Macau and is currently the Concierge Manager of this hotel. She was also the 1st Treasurer of Les Clefs d’Or Macau from 2017 to 2018.

Martin Io

Assistant Manager Concierge/Bell

Grand Hyatt Macau

2nd Treasurer


Gigi Chan

Chef Concierge

Four Seasons Hotel Macao Cotai Strip

Public Relations


Dave Huang

Assistant Manager Concierge/Bell

Grand Hyatt Macau


Terry Zhong

Assistant Chef Concierge

Altira Macau


Focus Tong

Assistant Chef Concierge

St. Regis Macao



Neo Kuan

Assistant Chef Concierge

Grand Lisboa Palace

Alex Leong

Concierge Supervisor

Legend Palace Hotel