Sammy Chan

Chief Concierge

Grand Hyatt Macau


Sammy is a passionate and a highly organised professional who exudes perseverance. A person who is approachable and humble whom his colleagues admire and respect. He attained his professional career through his determination and hard-work. With over a decade of experience in the hospitality industry both in Hong Kong and Macau, he has an abundance of knowledge to share with his co-workers and help them acheive their future goals.He aims to reach out with communities where the organization can make a difference and become a major role in the society. A go-getter who is ambitious and who is not afraid to reach his goals. A man of few words and a man of action.

Gilbert Kam

Chief Concierge

Legend Palace



Chris Chit Thar

Head Concierge

Sands Macau

1st Sercetary

Chit Thar is a Burmese who was born and educated in Yangon, Myanmar. He then moved to Macao in 2005 to start his family. Chit Thar attached with Sands Macao Hotel as a Concierge professional with over 15 years. He always try to achieve his Never Say NO to assist people.


Serena Zhou

Assistant Concierge Manager

Studio City Hotel

2nd Sercetary


Edith Lee

Concierge Manager

Hotel Okura Macau

1st Treasurer

Born and educated in Hong Kong. Edith worked as sales clerk in the retail industry after school. She moved to Macau and started as Concierge Guest Service Agent at The Venetian Macau in 2007. Edith moved to the Grand Hyatt Macau in 2009 as a Concierge Supervisor and was later promoted to Concierge Assistant Manager. In 2015, she joined Hotel Okura Macau and is currently the Concierge Manager of this hotel. She was also the 1st Treasurer of Les Clefs d’Or Macau from 2017 to 2018.

Wil Yu


The Londoner Hotel

2nd Treasurer



Gigi Liu

Concierge Supervisor

Galaxy Macau

Gigi Chan

Assistant Chef Concierge

Four Seasons Macao Cotai Strip

Alex Leong

Concierge Supervisor

Legend Palace Hotel

Martin Io

Assistant Manager Concierge/Bell

Grand Hyatt Macau